Council tenant services

Find out everything you need to know about being a Council tenant

Rent

Pay your rent, Rent arrears, Help with money and debt, Let someone discuss your account on your behalf

Your Home

Repairs, home safety, building safety, replace a fob, fixing things yourself, permissions for alterations, planned works to your home and more

Your Tenancy

Tenancy conditions, changes to your household, moving, death of a tenant, renting a Council Garage and tenancy policies and procedures

Your Voice

How to get involved, your feedback, Tenant Satisfaction Measures and other performance information and news and updates

Your Neighbourhood

Estate regeneration and reporting antisocial behaviour

Right to buy (buy your council home)

Tenants of council houses and flats have the general right to buy their home for its market value minus a discount.

Housing policies and guidance

Policies and guidance on housing in Barking and Dagenham.

Contact Us

Raise a complaint, share a compliment, find your housing officer and other ways to get in touch

Behind Every Door programme

Barking and Dagenham’s Housing service is carrying out an ambitious programme of tenancy visits as part of its ‘Behind Every Door’ initiative, with plans to visit all 15,500 council tenants over the next two years