My B&D help

Get help with your My B&D account

About My B&D

If you want to use our online services, you need to register and create an account, known as My B&D.

To create an account go to ‘Sign up now’ on the login screen. Provide your email address and click the ‘Send verification code’ button. Once you have received your code via your email address, enter the code and then provide your name and create a password.  Click ‘Create’ once your details have been entered.

Once you have created an account you'll be able to:

  • view your Council Tax account
  • apply for Housing Benefit or Council Tax support
  • report environmental health or waste issues such as fly-tipping
  • report a missed bin collection or requesting a bulky waste collection

If you need any help with My B&D, please use the Help Widget on the bottom right hand corner of the My B&D Portal.