To apply for Housing Benefit you will need to submit an application using our online application form.
Make a claim for Housing Benefit
You can use our online send us copies of your documents form to supply supporting documents.
If you do not have internet access libraries are equipped with self service computers which residents can use to access the internet.
If you are unable to make a claim or attend the library due to ill health, and you need assistance from our visiting and welfare team, you can email your name, address and telephone number to visitingandwelfareemails@lbbd.gov.uk and a member of our team will contact you.
If you are not eligible to claim Housing Benefit you will need to claim the Housing Costs element within Universal Credit with the Department for Work and Pensions (DWP).
If you have a liability to pay Council Tax and are claiming Housing Benefit your application will also be accepted for Council Tax Support.
To apply for Council Tax Support on its own you will need to submit an application using our online application form.
Make a claim for Council Tax Support
The personal information we collect from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found on the Cifas website.