How to use your Blue Badge and what to do if it gets lost

Visit GOV.UK to see your rights and responsibilities as a Blue Badge holder.

This includes:

• where you can and can't park
• using your badge abroad

Important things to remember:

• you must be a passenger or driver of the vehicle at all times when a Blue Badge is displayed
• you can’t use your badge if you remain in the vehicle while an able bodied passenger leaves the vehicle
• you mustn’t let anyone else use your badge including carers carrying out business on your behalf
• you can’t use your badge when it is out of date, or when the information on it is wrong or faded
• you can’t allow anyone else to reproduce your badge

How to display your Blue Badge

Your Blue Badge must be displayed on top of the dashboard of the vehicle.

The side showing the wheelchair symbol must face forward so the expiry date can be seen from outside the vehicle.

Report a lost or stolen badge

If your badge has been lost or stolen, you can ask to replace this badge online:

Replace a lost, stolen or damaged Blue Badge

Replacement badges cost £10.

The payment is non-refundable.

If a badge is reported lost:

• it will be cancelled immediately
• you will not be able to use it
• a replacement will be issued

Using a badge after it has been cancelled is seen as a misuse of the system and a breach of the Blue Badge rules.

If your badge is found after you have reported it lost or stolen, you will not be able to use it.

It should be returned to the Mobility Team.

Return a Blue Badge

Your Blue Badge is the property of London Borough of Barking and Dagenham.

Badges should be returned to us if:

• they are found
• they are no longer needed due to the owner being deceased
• your mobility improves
• your automatic entitlement ceases

Please contact us via mobility@lbbd.gov.uk

Report misuse

Misuse of a Blue Badge is a criminal offence, which can carry a fine of up to £1,000.

You can report misuse of a Blue Badge to the mobility team at ParkingInvestigationTeam@lbbd.gov.uk

Update your details

If your name or address changes, then you will need to contact us via Mobility@lbbd.gov.uk and send proof of your change of name/address.

Changing vehicles stays the same.  All replacement badges cost £10.

Name change

Send photocopied proof of your ID in your new name.

Address change 

Send any official document sent to your new address such as a photocopy of a Council Tax or utility bill.

Changing vehicles

Blue Badges are issued to the applicant. You do not need to tell us of any changes to your vehicle.

If your badge is due to expire

If your badge is due to expire within the next three months you will need to submit a new application via the portal.

If you are unsure when your badge is due to expire you can email the mobility team at mobility@lbbd.gov.uk.