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Disabled and Blue Badge parking

All applications are online only, we no longer offer paper applications.  If you are unable to apply online it is permitted for a relative or friend to apply on your behalf.  For any queries, please email mobility@lbbd.gov.uk or call 0208 227 2334

Who can get a Blue Badge?

A Blue Badge allows some disabled people to park closer to their destination, as they are less able to walk long distances or take public transport.

This does not include temporary conditions that are likely to get better in the 3 years the badge is issued for.

Before you apply you should consider all the information below, as there are different criteria for physical and non-visible (hidden) disabilities.

Automatically eligible

You are automatically eligible for a Blue Badge if you:

  • are registered severely sight impaired
  • get the higher rate of the mobility component of Disability Living Allowance
  • get Personal Independence Payment (PIP) Mobility Component and score of 8 points or more for the ‘Moving Around’ activity of the mobility component
  • get Personal Independence Payment (PIP) Mobility Component and score of 10 points for Descriptor E (‘cannot undertake any journey because it would cause overwhelming psychological distress to the claimant’)
  • get War Pensioners Mobility Supplement
  • have received a lump sum benefit from the Armed Forces and Reserve Forces Compensation Scheme (tariffs 1-8) and have certification of having a permanent and substantial disability which causes inability to walk or very considerable difficulty walking

If you're not automatically eligible

You may still be eligible for a Blue Badge if you:

  • are unable to walk, or have considerable difficulty in walking
  • have a severe disability in both arms and are unable to operate all or some types of parking meters
  • have a child under 3 years of age who has a medical condition and needs to be near a vehicle at all times. This is so that they can be treated in the vehicle or quickly driven to receive treatment or need to travel with bulky medical equipment
  • are terminally ill with a progressive disease and are not expected to live for more than 12 months
  • if you have a non-visible (hidden) disability like autism or mental health conditions

Non-visible (hidden) disabilities

If you have a non-visible (hidden) disability you can now apply for a Blue Badge.

You will be required to fill out the appropriate form and provide the relevant evidence in order that we can process and review the application.

We cannot process your claim until we have this information or cover any costs you may incur in obtaining the supporting information.

The Department for Transport is responsible for giving guidance on who can get a Blue Badge. You can find more information about eligibility on GOV.UK:

Who can get a blue badge? - GOV.UK

How we make our decision

A badge will not be issued on the basis of a diagnosis of a particular condition alone.

A badge can be awarded to any individual who has an enduring and substantial disability, which causes them to:

  • be unable to walk
  • experience very considerable difficulty whilst walking, which may include very considerable psychological distress
  • be at risk of serious harm when walking or pose a risk of serious harm to any person when walking

The term 'enduring' here means the disability is not expected to improve to the extent that you would no longer be eligible for a badge within the next 3 years.

Your application and the required supporting evidence will be assessed in line with the above criteria.


Apply, renew or pay for a Blue Badge

You can apply for a Blue Badge online.

You can apply for yourself, someone else or an organisation.

It is very important you attach all the appropriate information and supporting evidence to your application so that it is not delayed.

If your application is successful, we will contact you via email about paying the £10 fee.

Apply for a Blue Badge



Application timeframe

We will normally be in touch within 4 weeks of you applying. It can take up to 10 weeks to fully process your application. This is because we may need you to attend a mobility assessment or require further evidence from you.


If your application is refused

If your application has been refused, you can write to us to request a review of the decision within 6 months of the date you were notified of the outcome.

Your written request must include:

  • the reason why you feel the decision is incorrect
  • if appropriate, any new supporting information from a health care professional not previously considered detailing your condition/s and how this/these impact your mobility

Please email your reasons in writing to the Mobility Team at Mobility@lbbd.gov.uk

The application will be reviewed by the issuing authority.

We may ask you to attend a mobility assessment or a further mobility assessment where one has already been carried out.

If you applied under non-visible (hidden) disabilities, we may request further information from you.

If your appeal is unsuccessful, you cannot re-apply for 6 months unless there is a significant change in your mobility.


Using your badge

Visit GOV.UK to see your rights and responsibilities as a Blue Badge holder.

This includes:

  • where you can and can't park
  • using your badge abroad

Important things to remember:

  • you must be a passenger or driver of the vehicle at all times when a Blue Badge is displayed
  • you can’t use your badge if you remain in the vehicle while an able bodied passenger leaves the vehicle
  • you mustn’t let anyone else use your badge including carers carrying out business on your behalf
  • you can’t use your badge when it is out of date, or when the information on it is wrong or faded
  • you can’t allow anyone else to reproduce your badge

Displaying your badge

Your Blue Badge must be displayed on top of the dashboard of the vehicle.

The side showing the wheelchair symbol must face forward so the expiry date can be seen from outside the vehicle.


Return a badge

Your Blue Badge is the property of London Borough of Barking and Dagenham.

You do not need to return your Blue Badge to us if it has expired.

Badges should be returned to us if:

  • they are found
  • they are no longer needed due to the owner being deceased
  • your mobility improves
  • your automatic entitlement ceases

Please contact us via mobility@lbbd.gov.uk

Report misuse

Misuse of a Blue Badge is a criminal offence, which can carry a fine of up to £1,000.

You can report misuse of a Blue Badge to the mobility team at ParkingInvestigationTeam@lbbd.gov.uk


Update your details

If your name or address changes, then you will need to contact us via Mobility@lbbd.gov.uk and send proof of your change of name/address.

Changing vehicles stays the same.  All replacement badges cost £10.

Name change

Send photocopied proof of your ID in your new name.

Address change 

Send any official document sent to your new address such as a photocopy of a Council Tax or utility bill.

Changing vehicles

Blue Badges are issued to the applicant. You do not need to tell us of any changes to your vehicle.


Report a lost or stolen badge

If your badge has been lost or stolen, you can ask to replace this badge online:

Replace a lost, stolen or damaged Blue Badge.

Replacement badges cost £10.

The payment is non-refundable.


If a badge is reported lost:

  • · it will be cancelled immediately
  • · you will not be able to use it
  • · a replacement will be issued

Using a badge after it has been cancelled is seen as a misuse of the system and a breach of the Blue Badge rules.

If your badge is found after you have reported it lost or stolen, you will not be able to use it.

It should be returned to the Mobility Team.


If your badge is due to expire

If your badge is due to expire within the next three months you will need to submit a new application via the portal.

If you are unsure when your badge is due to expire you can email the mobility team at mobility@lbbd.gov.uk.


Apply for disabled parking facilities

We can provide parking bays for Blue Badge holders who do not have a driveway and have difficulty parking outside their home.

Disabled residents parking places are free of charge, but applicants must meet certain criteria.

Can a Disabled Bay be installed onsite?

Criteria we consider:

  • Is there sufficient space onsite to install a disabled bay - Infrastructure such as dropped kerbs, trees, lamp columns and utility inspection covers, width of the footway or road restrict our ability to introduce a bay. An inspection on site will be carried out to determine whether a bay is achievable.
  • Impact to other parking needs i.e. ability for residents, businesses, visitors to park - Will a disabled bay significantly impact upon other parking needs within the immediate area?
  • Are there existing disabled bays or similar facilities nearby? Disabled bays are not allocated to a specific blue badge holder so the use other disabled bays maybe be sufficient.
  • Are there any planned changes to the area? i.e. new developments, Controlled parking zones proposal and so on which may impact parking in the area.
  • Do you live within a Controlled Parking Zone? If yes, you may be declined a disabled parking bay but applications will be assessed on a case by case basis. Within Barking and Dagenham, valid blue badge holders are permitted to park for free in a resident parking bay as long as the valid blue badge is displayed.

Apply for disabled parking facilities

Disabled bay applications are considered and if applicable, installed on site on a quarterly basis.


Disabled Parking bays are for use by those who hold a valid blue badge only. If a vehicle is parked within a disabled bay without a blue badge then the motorist is liable to receive a Penalty Charge Notice may be issued.

Please send enforcement queries to ParkingInvestigationTeam@lbbd.gov.uk

Mobility Services

Email: mobility@lbbd.gov.uk
Telephone: 0208 227 2334