We are asking for feedback from customers who request services from us
We will contact you once your service request has been dealt with and your feedback will be used to inform how we deliver future services. You will be contacted by email and asked to complete a short survey about your experience.
If you want to make a complaint or give a compliment about a service you have received you can do this here:
We complete an annual survey with our residents. The results of our last survey can be found here.
The 2023/24 Tenant satisfaction measure results
Tenant satisfaction measure results (PDF, 138.27 KB)
A summary of our approach to the tenant perception survey (Word, 25.95 KB)
General needs questionnaire (PDF, 505.8 KB)
Sheltered questionnaire (PDF, 464.43 KB)
We want to make sure that we are letting residents know how we are performing against our key targets. Information about our performance will be found here.