We will collect items of large household waste, i.e. fridge, sofa, tv etc. Please note for a period of six months from March 2026 to August 2026 this will be a free collection service for up to four items/collection. Please also note alternative disposal options.

Collections are available Monday to Friday, 6am to 3pm.

Once your booking had been made you will receive a confirmation email. Before you make your booking please read and accept our terms and conditions and tick the confirmation box to continue.

If you are a council tenant or leaseholder living in a flat, bulky waste collections are included in your service charges only if you pay for a caretaking service.

1. Items for collection must be placed within the front boundary to your property (where your usual waste is presented) before 6am on the booked collection day. We cannot remove items from back gardens/service alleys.
2. This is a bulky waste service only - green waste collections are only by subscription to the garden waste service. Household waste waste is by your scheduled wheeled bin service or communal collection point.
3. If the item you require to be collected is not on the list of available options you will need to find an alternative collection method.
4. You cannot add or change the items to your collection after booking.
5. If you leave out more items than listed in your booking we are not obliged to collect the extra items. Photographic evidence is taken of all attempted collections.
6. You may reschedule or cancel a collection up to two working days before the collection date.

Additional information:

• Any glass or mirrors must be taped or wrapped
• Sprung footrests in reclining chairs and sofas must be disabled and all recliners (chairs, beds and sofas) must be completely dismantled
• Mattresses must be kept dry (e.g. stood up against a wall)
• Items over 6ft must be dismantled (including trampolines and bunk beds)
• Electric or oil filled radiators must be intact and undamaged
• Items should be empty and not filled with rubbish or other items