Due to a technical fault with our out of hours service systems, callers may experience slight delays in us being able to respond to their calls throughout the weekend. Please bear with us and we will do our utmost best to respond. We are working hard to restore the service.
Help to live at home
You should not have to worry about the cost of fuel to heat your home. We can offer advice on how to deal with the rising costs of electricity and gas, we may be able to help you. It is important to keep warm in colder weather, especially during the winter. We are all more vulnerable to colds and infections and these are more serious if you have underlying health problems and as you get older.
As you get older you may find it more difficult to keep warm. If you have a disability or have ill health it can also be difficult. This can be because you are less active and spend more time at home, or because of your health problems.
NHS Choices offers lots of information and advice for keeping warm and well in winter, including for example flu jab, eating well in winter, keeping your home warm, wearing warm clothes etc.
NHS information on Keeping warm and well in winter.
Winter Fuel Payment
If you are aged 60 or over, you could be entitled to help with paying your fuel bill in winter. Most people get this automatically, but if you think you need to make a claim then you can call the Winter Fuel Allowance helpline.
Winter Fuel Allowance Helpline
0845 915 1515