Our Council Tax team's phone lines are currently very busy. To avoid waiting for a long time, please use our online service to manage your account and make payments online.
Your Council Tax account
Pay your Council Tax
Find out the different ways you can pay your Council Tax.
Direct Debit
When you set up a direct debit, you give us permission to take the payment from your bank account.
Direct Debit is the best way to pay your Council Tax bill because it ensures that it is paid automatically.
There are many benefits to paying by Direct Debit:
A choice of payment dates
If you pay by Direct Debit you can have a choice of 4 payment dates: 1st, 8th, 15th or 22nd unlike other methods which are restricted to the 1st of the month only.
It's guaranteed
Direct Debit payments come with a guarantee so you're automatically protected by three important safeguards:
- An immediate money back guarantee from your bank in the event of an error in the payment of your Direct Debit
- Advance notice if the date or amount changes
- The right to cancel at any time
It saves time and gives you peace of mind
Direct Debit is one of the safest and most reassuring ways of paying your bills.
Payments are made automatically, so bills are never forgotten, lost in the post or delayed by postal problems and there's no risk of late payment charges.
Direct Debit takes away much of the hassle associated with paying so you’ll find it easier to stay on top of your bill. You’ll know exactly how much money is going out each month and we’ll always give you 10 working days notice of any changes in the amount due to be taken.
Set up a Direct Debit
It is easy to set up a Direct Debit online
The Direct Debit Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. For further information on Direct Debit, please visit the Direct Debit website.
Telephone
You can pay anytime using our automated payment line. Have your debit or credit card and Council Tax account number ready.
020 8227 2050
PayPoint or PayZone
You can pay in person with cash at any store which displays the PayPoint logo using the barcode on your Council Tax bill.
You can pay with cash or a debit card at any store which displays the PayZone logo or ePay logo.
Payments made at the Post Office, PayPoint or PayZone take an extra 5 days to reach your account. You must ensure your payment has reached us, on or before the date shown on your bill.
Post Office
You can pay with cash or a debit card at any Post Office. You will need the barcode on your Council Tax bill to make payment.