Discretionary help
Crisis and Resilience Fund (CRF) Housing Payments
CRFs provide extra money for when help is needed to meet housing costs to ease financial hardship. CRF is for residents who face a variety of financial difficulties and helps with housing costs on a short-term and temporary basis and gives residents time to find alternative solutions, and can also be used in certain circumstances to assist with moving and advance rent costs and clearing rent arrears.
See our Discretionary Housing Payments page for more information
Hardship and Individual Assistance Payment
The scheme is used to provide support to those residents who require help with emergency living expenses, such as food, fuel (gas and electric for customers who pay via a key meter), travel expenses, and household appliances and/or clothing in exceptional circumstances