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Ways to pay your Council Tax

Council Tax direct debits for 15 July have been taken early. Find out what to do next if your direct debit has been affected

You can pay anytime online with a debit or credit card. You will need your 8-digit Council Tax account number.

Pay online now

 

Direct Debit 

A Direct Debit is an instruction from you to your bank or building society authorising us to collect your instalments. 

Direct Debit is the best way to pay your Council Tax bill because it ensures that it is paid automatically.

There are many benefits to paying by Direct Debit: 

A choice of payment dates

If you pay by Direct Debit you can have a choice of 4 payment dates: 1st, 8th, 15th or 22nd   unlike other methods which are restricted to the 1st of the month only.

It's guaranteed

Direct Debit payments come with a guarantee so you're automatically protected by three important safeguards:

  1. An immediate money back guarantee from your bank in the event of an error in the payment of your Direct Debit
  2. Advance notice if the date or amount changes
  3. The right to cancel at any time

It saves time and gives you peace of mind

Direct Debit is one of the safest and most reassuring ways of paying your bills.

Payments are made automatically, so bills are never forgotten, lost in the post or delayed by postal problems and there's no risk of late payment charges.

Direct Debit takes away much of the hassle associated with paying so you’ll find it easier to stay on top of your bill. You’ll know exactly how much money is going out each month and we’ll always give you 10 working days notice of any changes in the amount due to be taken.  

Set up a Direct Debit

It is easy to set up a Direct Debit online by registering to use our online service, My Account. You can also check your balance and make changes to your account.

Set up a Direct Debit online 

Direct Debit Guarantee

Direct Debit Guarantee Toggle accordion

The Direct Debit Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit London Borough of Barking and Dagenham will notify you 10 working days in advance of your account being debited or as otherwise agreed. 

If you request London Borough of Barking and Dagenham to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit by London Borough of Barking and Dagenham, your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when London Borough of Barking and Dagenham asks you to.

You can cancel a Direct Debit at any time by simply contacting either us or your bank or building society. Written confirmation may be required. 

For further information on Direct Debit, please visit the Direct Debit website.

Telephone

You can pay anytime using our automated payment line. Have your debit or credit card and Council Tax account number ready.

020 8227 2050

 

PayPoint or PayZone

You can pay in person with cash at any store which displays the PayPoint logo using the barcode on your Council Tax bill.

You can pay with cash or a debit card at any store which displays the PayZone logo or ePay logo.

Payments made at the Post Office, PayPoint, PayZone or at our libraries take an extra 5 days to reach your account. You must ensure your payment has reached us, on or before the date shown on your bill.  

 

Post Office

You can pay with cash or a debit card at any Post Office. You will need the barcode on your Council Tax bill to make payment.

 

Cash payments in libraries  

You can pay in person with cash using our scancoin facilities at either our Barking Library or Dagenham Library