What happens if you don’t pay

If you pay your Council Tax late, you will be sent a reminder message with details of how much you owe and how you can pay.  Please see our Ways that we contact you page for more information.

If you pay the amount that is late then no further action will be taken.  If you can’t pay the amount that is late, please contact us through your My B&D account and request a repayment arrangement by choosing ‘More options’ then ‘Arrangement manager’ then ‘Make an arrangement’.

If you're no longer responsible for paying the Council Tax or the summons has been sent incorrectly, please contact us on 0208 227 2926.

If you have already been contacted by an enforcement agent, then you must call them directly.  Please see their websites listed below: