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Sight and hearing loss
The sensory team, within the Enabling Independence Team provide a service for people with a sight and/or hearing loss.
Sensory Service information LBBD coronavirus (COVID-19)
Information video about COVID19 booster vaccines in BSL
Emergency 999 or Medical 111 or COVID19 119 in BSL 2022 (PDF, 325KB)
SignVideo how to use the NHS 119 BSL service
SignHealth Latest COVID-19 information
Useful information
Useful information handout March 2023 HI (DOCX, 116.59KB)
Useful information handout March 2023 VI (DOCX, 110.68KB)
Useful Information handout March 2023 VI Large Print (DOCX, 134.23 KB)
Useful information handout 2022 DB (DOCX, 114.01KB)
Learning BSL April 2023 (PDF, 59.64 KB)
Useful information in BSL September 2022 (PDF, 310.03 KB)
Sensory service
We offer information, advice and guidance, orientation and mobility training, hearing aid management training and some assistive equipment/aids; if needed this could help you to manage your sight and/or hearing loss independently.
What to do if you are worried about your hearing or sight
If you are worried about your sight or hearing, please visit your doctor or optician. You can also use the following NHS online resources.
- NHS Hearing Loss
- NHS Hearing Test
- NHS Hearing Aids
- NHS Newborn Hearing Screening
- NHS Auditory Processing Disorder
- NHS Sight Loss
- NHS Low Vision explained
- NHS diagnosis deafblind
- NHS Carer's assessments
- NHS Amblyopia
- NHS Age Related Macular Degeneration (AMS)
- NHS Charles Bonnet Syndrome
- NHS Diabetic Eye Screening
- NHS Eye tests for children
- NHS Hearing tests for children
- NHS Meniere’s disease
To make a referral to the Sensory Team
You may self-refer, or ask a friend or relative, Doctor or Optician, Audiologist or Ophthalmologist to refer you to our services.
Post: Disability Service Sensory Team, Dagenham Library F01 1 Church Elm Lane Dagenham RM10 9QS
Telephone: 020 8227 2915
E-mail: intaketeam@lbbd.gov.uk
Please provide your full name and address, date of birth, the reason for the referral and any medical evidence (such as Certificate of Visual Impairment and/or Audiogram) if possible.
- Adult sensory service referral (DOCX, 337KB)
- Adult sensory service referral (PDF, 113KB)
Registration
When we receive a copy of your Certificate of Visual Impairment (CVI) or Audiogram we will register your sight and/or hearing loss with LBBD and send you a Registration Card with a Letter offering you a home visit to assess your needs. This registration is voluntary, and you may add or remove your name at any time.
Gov.uk Guidance: Certificate of Visual Impairment
Registration of sight and/or hearing loss
If you are registered as sight impaired/partially sighted, severely sight impaired/blind, deaf or hard of hearing, you may be able to claim certain benefits. For example, you may be entitled to a Freedom Pass, Blue Badge, Taxi Card, Personal Independent Payment (PIP) or Attendance Allowance (if over 65). And some services offer concessions.
The sensory assessment
If you have a sight and/or hearing loss that is affecting your day to day life, an assessment could help you. This could be to help with:
- communication Needs
- access to information and advice
- social and emotional wellbeing
- getting out and about
- managing day to day living
- employment
The outcome of this assessment will be a Support Plan which may include:
- Rehabilitation training such as hearing aid use and management, daily living skills, or orientation and mobility training.
- Referral for a Personal Budget to help fund assistance with communication needs, care needs or access to the community.
- Assistive technology and equipment.
- Information about local social groups and activities
- Signposting to other agencies and services.
Is it confidential?
We will treat the information you give us during your assessment as confidential. We always ask for your permission to share with other professionals providing services to meet your needs.
If you are eligible for support?
Some of your care and support needs may require additional funding. A means-tested financial assessment will be required. This will determine whether we are able to fund some or all your services.
Meeting the Sensory Team
The Sensory Team are available for an informal face to face contact at Barking Learning Centre or Dagenham Library as stated below, no appointment required.
Magnifier and Lighting Workshops
The magnifying and lighting workshops have been cancelled until further notice.
Virtual Deaf and Hard of Hearing Drop-in service (BSL and non BSL users)
Deaf Drop-in Service (PDF, 161.56KB)
The Sensory Team, Deaf Community Worker, Maryan Ahmed, is available by appointment only, by video call, text, voice call or email. Please send your name, mobile/phone number and help needed to:
Email: maryan.ahmed2@lbbd.gov.uk
Telephone: 0208 227 5567 Voice
Mobile: 07561703937 Text/Video/Voice
Maryan will reply to your video or text message, email, and voicemail as soon as she can.
Useful information in BSL September 2022 (DOCX, 606KB)Useful information in BSL September 2022 (PDF, 310KB)
Sensory Awareness information and events
Small Scale Events: Sensory Team Information stands
Deaf Awareness Week 2 May 2023
Deaf Awareness Week 1 to 7 May 2023 theme Access to Communication, 2 May 2023 Dagenham Library VRS talk in BSL and chat. BSL interpreters available.
Large Scale Sensory Team Events:
Deafblind Awareness Week, 25 June to 1 July 2023 please find useful information weblinks:
Deafblind UK | Supporting Deafblindness in the UK
Deafblindness - Management - NHS (www.nhs.uk)
Sight Loss Summer Event, 6 September 2023, LBBD will have an information stand at the Havering Sensory Service Event, Barking and Dagenham sensory service are providing transport for some people as needed; if you would like to add your name to the list for assistive transport, please contact Dean Apps, Rehabilitation Worker Visual Impairment, 07812999648.